Matchday

Delete your account

Matchday is published on Google Play by Shygo.Dev. This page explains how to delete your Matchday account and exactly what happens to your data when you do.

Delete it from inside the app

This is the fastest way and it takes effect immediately. No email, no waiting.

  1. Open Matchday on your phone and make sure you are signed in.
  2. Tap Settings, the last of the four tabs along the bottom.
  3. Scroll to the bottom and tap Delete account.
  4. Read the confirmation, then confirm. Your account is removed straight away.

If you cannot open the app

If you have uninstalled Matchday, lost the phone, or can no longer sign in, email info@matchday-tracker.com and ask for your account to be deleted.

Send it from the email address on the account, so we can tell it is you. If you cannot, tell us the name your group knows you by and roughly when you joined, and we will find another way to confirm it is your account before we touch anything. We will not delete an account on the word of somebody who cannot show it is theirs.

We reply within 30 days, and usually much sooner.

What is removed, and what stays

Removed

  • Your email address
  • Your profile picture
  • Your display name, which becomes "Deleted account"
  • Your sign-in identity, deleted at Clerk, our authentication provider
  • The push notification tokens for your devices
  • Your notification and reminder settings
  • Your place in every group. If you organise a group, another member takes over. A group with nobody else in it is closed.

Kept

  • The matches themselves: dates, scores and results
  • Goals, assists, appearances and awards recorded during those matches
  • Your player entry in each group, with the name, position, shirt number, nationality and birth year the group has for it
  • The fitness numbers your watch recorded in those matches: heart rate, steps, distance, speed and calories
  • The nationality, birth year, shirt number and positions saved on your account, on a closed record with no name, email or sign-in attached. Your date of birth is removed; only the year stays.
  • The rating out of 10 each of those matches worked out for you, and any man of the match it earned

Your account is unlinked from every player entry. A player entry keeps the name the organiser gave it, because that name is part of the group's record.

Why the match history stays

A match record belongs to the group, not to one person. Erasing your goals would change other people's results, other people's records and the final scores of games they played in. So the matches remain, and your account is no longer attached to them.

If you want the details and fitness numbers on your player entries cleared as well, say so in your email and we will clear them. Removing the football record itself, the goals and appearances, is a conversation with your group's organiser rather than something we do quietly on one person's behalf.

How long it takes

Deleting from inside the app is immediate. An emailed request is actioned within 30 days.

After that, routine encrypted database backups may still hold the previous version of your details for a short period before they are overwritten in the normal backup cycle. Those backups are never read except to restore the service after a failure.

Before you delete

If you want a copy of your data first, open Settings, then Privacy and data, then Export your data. That saves everything we hold about you to a file on your phone. Deleting the account does not give you a copy afterwards.

If your only concern is the usage data the app collects, you do not need to delete anything. Turn off Share usage data in Settings, under Privacy and data, then Usage data. It works without an account and takes effect immediately.